MAC103

An introduction to the procedures common to medical office work, including modern office technology, appointment scheduling, billing, insurance and collection, basic accounting, patient reception and processing, customer-service oriented communication, and the use of electronic medical record (EMR) systems. Course topics include managed care policies and procedures, third-party guidelines, patient care ethics, administrative laws such as The Health Insurance Portability and Accountability Act (HIPAA), and the development of interpersonal communication and organizational skills to work professionally in a medical office. NOTE: students may receive credit for either MAC 103 or MOM 215, but not for both.
Prereq: None
Recomm: CIS140; ENG 101.

J - Every January

Prereq: None